At New Malden Florist, accessibility is central to our mission of serving our community with beautiful floral arrangements. We believe that every customer in New Malden deserves a seamless and inclusive online experience, regardless of ability or technology. Our commitment to accessibility allows all of our New Malden customers to order flowers online with ease and confidence.
Our website has been developed with reference to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised guidelines help ensure our digital services are perceivable, operable, understandable, and robust for all users, including those with disabilities. We regularly review our practices to stay aligned with evolving accessibility standards.
The New Malden Florist website is designed to work effectively with popular screen readers. This means that visually impaired users and those relying on assistive audio technologies can navigate our pages, browse floral collections, and place orders for delivery across New Malden independently. All key content, forms, and interactive elements have been marked up for compatibility with screen reading technology.
We recognise the importance of clear, high-contrast visuals to support users with low vision, colour blindness, or other visual impairments. Our website features a high contrast design for easy reading, clear font choices, and straightforward layouts. Buttons, links, and important actions are clearly distinguishable to support all customers visiting the New Malden Florist site.
We want every New Malden resident, regardless of ability, to feel confident while browsing and ordering from New Malden Florist. Whether you are searching for the perfect bouquet or navigating our checkout, providing an easy, frustration-free experience is our priority. Our site structure supports keyboard navigation for those unable to use a mouse, and all images include descriptive alternative text for users of assistive technologies.
We acknowledge that accessibility is an ongoing process and are committed to improving it. Feedback from our customers in New Malden is invaluable to us. We regularly assess our site and welcome suggestions to enhance usability for everyone.
If you experience any barriers or need assistance using the New Malden Florist website, please reach out to us through our contact form. We aim to respond and address all accessibility issues promptly, ensuring our services remain welcoming to all members of the New Malden community. Your feedback helps us serve you better, and it is our priority to provide swift support and ongoing improvements.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
